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Returns & Refunds

Hassle-Free Returns & Refunds.

Your satisfaction is our priority. We make returns simple.

Timeline

7 days from delivery

Condition

Unused, with original packaging

Refund window

5-7 business days after inspection

How to return — step by step.

  1. 1

    Contact us within 7 days of delivery

    Email support@gruham.in or call +91 9664527720 with your order number and reason for return.

  2. 2

    We share return instructions

    We'll provide a return shipping label or arrange pickup. Pack the item in its original packaging.

  3. 3

    Ship back to us

    Use the label or our pickup. Keep the tracking number safe — share it with us if needed.

  4. 4

    We inspect (3-5 business days)

    We check condition and completeness against your order.

  5. 5

    Refund initiated

    Once approved, refund is initiated to your original payment method.

  6. 6

    Money arrives

    5-7 business days depending on your bank.

Eligible for return

  • Unused, undamaged products
  • Original packaging with all tags
  • Defective or damaged-in-transit items (with photos)
  • Wrong item received

Not eligible

  • Used / damaged products
  • Items without original tags
  • Personalized items
  • Items returned after 7 days

Need help with a return?

Reach us on WhatsApp or email — usually a reply within 24 hours.

₹3,300₹4,49927% OFF

Free shipping · Cash on Delivery